Terms of Business
Premium Creative serves as the distinctive identity for the digital design division of the company Premium Signs. The preceding Services Agreement shall form an integral part of the contract between Premium Creative (hereafter referred to as PC) and the Client.
General
PC asserts that it shall at all times fully comply with the requirements of the 2018 UK General Data Protection Regulations (GDPR). All Client information will be kept confidential and access codes/passwords will be stored on a separate device in a secure location.
The Client shall be responsible for the accuracy and verification of all information provided to PC in respect of the services PC provides to and on behalf of the Client.
The Client shall be solely responsible for ensuring that it has all legally required insurances in place and that it meets all the regulatory and compliance requirements of their particular industry.
It is the Client’s responsibility to respond to any complaints and queries resulting from the services the Client provides to its customers.
The Client shall at all times ensure that their business is a legitimate and legal enterprise.
Payment of the first portion of the initial fee is taken as acceptance of these terms and conditions.
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Design work will commence when the first payment has cleared.
The initial 50% deposit is non-refundable. The balance is required to be settled prior to launch of The Clients website.
Hosting
The monthly hosting fee will be applicable from the 1st day The Clients website is made live.
The monthly fee will be collected via credit or debit card details and supplied via our third-party hosting partner. The amount will be billed in American dollars and is subject to live currency exchange rates.
The Client will be notified of failed card payments within 7 days.
After 3 failed attempts PC reserves the right to suspend services including the right to take all content offline.
Termination of this hosting agreement is with 30 days’ written notice by either party.
This agreement is governed by the law of England and Wales.
Website Design
Website design will be issued as a proof prior to launching the live website. The Client has a total of 3 revisions to ensure that they are content with the design and that all details, including spelling grammar and contact information is correct.
PC cannot be held liable for errors and omissions after the final design has been agreed by The Client.
Future changes and/or additions to existing website content will be charged at a flat rate studio design fee £50.00 + vat per hour the total of which will be agreed upon receipt and review of the amendment request. The minimum billing fee = 1 hour.
Additional pages are not included in the content amendments but can be added at £200.00 + vat per page.
All content amendments must be sent electronically and in text form (i.e. not photos of text or handwritten testimonials that require to be rewritten).
Website content submitted to the Client for approval at any stage is to be approved within 14 days of receipt by the Client. If approval is not received or no feedback initiated, PC will progress to the next stage of the process.
On submitting the intended final version of the website, if the Client has not approved the site or initiated feedback within 14 days, PC will proceed to set the website live and submit an invoice for the final outstanding amount due.
Website Transferability & Design Ownership
Prior to completing the purchase, it is essential for The Client to understand that the website created or hosted through our services is inherently non-transferable. The technical architecture and functionality are intricately tied to our specific hosting environment, making it unfeasible to relocate the website to another hosting provider.
By proceeding with the purchase, The Client expressly agrees to this limitation and recognises that any attempts to move the website to an alternative supplier are not supported. This condition is fundamental to the nature of our services, and customers are encouraged to review and accept this restriction before finalising their purchase.
In addition to the aforementioned limitations on website transferability, it is imperative for customers to comprehend that the purchase primarily encompasses the design and layout services rendered by our team.
The acquired product is not construed as a tangible asset but rather represents the intellectual and creative efforts invested in crafting a unique and customised website appearance. This distinction is crucial, as The Client is acquiring the design time, expertise, and creative input of our professionals, with the understanding that the resulting design is integral to our hosting environment.
The Client acknowledges that the design service is distinct from any tangible asset ownership, and this acknowledgment forms an integral part of the terms and conditions governing the purchase.
The Client does however own full copyright of the finished design layout and associated text copy.
Domain Name Control
The Client can rest assured that they always have control over their domain name.